Privacy Policy
Fidelis Builders
Effective Date: 04/17/2026
Fidelis Builders (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting https://fidelisbuilders.net/ (the “Website”) or communicating with us regarding residential and commercial construction services in the State of South Carolina.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable United States laws and South Carolina business practices.
1. Information We Collect
We may collect personal and non-personal information in connection with inquiries, estimate requests, service scheduling, and Website usage.
A. Information You Provide Voluntarily
You may provide information including:
Name
Email address
Phone number
Project address or service location
Project details or scope descriptions
Files, plans, or attachments submitted through forms
Information provided during phone calls or estimate requests
This information is collected when you:
Submit a contact form
Request an estimate
Call our business
Email us directly
Schedule consultations
Communicate regarding construction services
B. Automatically Collected Information
When visiting our Website, certain technical information may be collected automatically:
IP address
Browser type
Device type
Pages visited
Time spent on pages
Referral source
Interaction behavior
This information helps improve Website functionality and service delivery.
2. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance user experience and analyze Website traffic.
Cookies may be used to:
Recognize returning visitors
Improve Website performance
Track engagement analytics
Support marketing and advertising effectiveness
You may disable cookies through your browser settings; however, doing so may limit certain Website functionality.
3. Use of Information
We use collected information for legitimate business purposes including:
Responding to inquiries
Preparing project estimates
Scheduling services
Communicating about construction projects
Improving Website performance
Maintaining internal business records
Providing customer support
Meeting legal and regulatory obligations
Protecting against fraud or unauthorized activity
We do not sell personal information to third parties.
4. Third-Party Services and Analytics
We may use trusted third-party service providers to support Website operations and communications, including:
Website hosting providers
Analytics services such as Google Analytics
Email communication platforms
Form submission processors
Payment processing providers if applicable
These third parties receive only the information necessary to perform their services and are expected to maintain reasonable data protection standards.
Users should review the privacy policies of third-party platforms they interact with through our Website.
5. Phone and SMS Communications
If you contact Fidelis Builders by phone or request contact via phone or SMS messaging, we may retain communication details for customer service and project coordination purposes. Standard messaging and data rates may apply depending on your carrier.
6. Data Security Practices
Fidelis Builders implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
While we take appropriate precautions consistent with construction-industry business practices, no method of transmission over the internet can be guaranteed to be completely secure.
7. Children’s Privacy (COPPA Compliance)
This Website is not intended for children under the age of 13.
Fidelis Builders does not knowingly collect personal information from children under 13 years of age. If such information is discovered, it will be promptly removed in accordance with the Children’s Online Privacy Protection Act (COPPA).
Parents or guardians who believe their child has provided personal information should contact us immediately at:
8. Disclosure of Information
We may disclose personal information when necessary to:
Provide requested construction services
Coordinate with subcontractors or suppliers related to your project
Comply with applicable laws or legal processes
Protect business rights or property
Enforce contractual agreements
Respond to lawful government requests
Information shared with subcontractors is limited to what is reasonably necessary for project completion.
9. Your Privacy Rights
Depending on applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate data
Request deletion of your personal information where legally permissible
Opt out of certain communications
To submit a request, contact:
Tim McDonnell
Email: timothy@fidelisbuilders.net
Phone: (854) 600-4929
We will respond within a reasonable timeframe consistent with applicable regulations.
10. Data Retention
We retain personal information only as long as necessary for:
Providing services
Maintaining business records
Meeting legal and tax obligations
Resolving disputes
Enforcing agreements
Retention periods may vary depending on project type and regulatory requirements within South Carolina.
11. South Carolina Jurisdiction
This Privacy Policy and any disputes relating to privacy matters arising from use of this Website shall be governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.
Legal proceedings related to this policy shall occur in the appropriate courts located within South Carolina.
12. External Links
Our Website may contain links to third-party websites. Fidelis Builders is not responsible for the privacy practices or content of those websites.
Users are encouraged to review the privacy policies of external sites before submitting personal information.
13. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with a revised effective date.
14. Contact Information
Fidelis Builders
Attn: Tim McDonnell
Email: timothy@fidelisbuilders.net
Phone: (854) 600-4929
Website: https://fidelisbuilders.net/